# KeySign Connector v3 Installation Guide

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3NdzdGWgNTuwGD7Wu%2Fkeysignbanner.png?alt=media\&token=7bf0ab15-7e9e-4d85-9415-dea38805399c)

## Windows

### Installation

After downloading the executable, open it by double clicking on it and follow the tutorial.

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3Q6PWuebm3ebrfP01%2FScreenshot%202020-09-25%20at%2010.40.10.png?alt=media\&token=72088440-0701-459e-83b6-97b2b80ada8b)

Check the box to accept the license agreement and click Install.

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3QMRr_jj2YzIUZXgw%2FScreenshot%202020-09-25%20at%2010.40.24.png?alt=media\&token=73731e9e-8dbe-4446-9497-4566abcdbfd4)

Wait for the installation process to complete

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3QUKtt3SYG1A8haLH%2FScreenshot%202020-09-25%20at%2010.40.32.png?alt=media\&token=cc4b83ff-6c65-4392-81a5-c1e9bc18a2ad)

Click Finish. The KeySign Connector is now installed.

### Removal

Uninstalling the KeySign Connector can be done by launching the installer again or by clicking uninstall in the Add or Remove Programs section of the Windows configuration screen.

#### With Installer

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3Qs1dn1nz2nQzun_H%2FScreenshot%202020-09-25%20at%2010.43.48.png?alt=media\&token=70e917d4-e561-48fc-87d0-560db24200a1)

Click Next.

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3QwLfkP_NnvBDU2lU%2FScreenshot%202020-09-25%20at%2010.43.57.png?alt=media\&token=dcf5cb61-9c5c-40d5-875b-f3c1407dd58b)

Choose Remove and click Next.

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3R2EZYxhW3g6UZfTV%2FScreenshot%202020-09-25%20at%2010.45.11.png?alt=media\&token=837f97b7-72df-4181-96bb-6b1b88f85262)

Click Remove.

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3RGP3Y4CyMJ0ipYp1%2FScreenshot%202020-09-25%20at%2010.45.59.png?alt=media\&token=9982817f-4a35-4c57-a8e4-dc9b4851ea4b)

When the KeySign Connector is in use, it is possible that you receive a dialog indicating you have to restart Windows, or you can choose to close the applications. Make your choice and click OK.

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3RXnLC0q6nRGqawUM%2FScreenshot%202020-09-25%20at%2010.47.19.png?alt=media\&token=2c98c501-c933-4bac-8dde-f9b1dddfb70d)

Click Finish. The KeySign Connector is now successfully removed.

#### With Add or Remove Programs

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3Ro3E9s_C0SM54EC5%2FScreenshot%202020-09-25%20at%2010.38.53.png?alt=media\&token=fbe77745-6c0f-480a-958f-a3a6331fd2c8)

Scroll down in the list of installed applications or search for `keysign` in the list. Click uninstall on the KeySignConnector application.

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3S45PYCgZg7lXDqnv%2FScreenshot%202020-09-25%20at%2010.39.01.png?alt=media\&token=ec99a08b-655d-4aad-b1be-d4a5b878af11)

Click Uninstall on the window that opens. The application will be uninstalled once the process is complete



## Mac OS

### Installation

Download the package KeySignConnector.dmg and open it by double clicking on it.

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3SZ98IkAEpqzGxjnr%2FScreenshot%202020-09-25%20at%2010.51.49.png?alt=media\&token=b643cd30-a865-4b73-bc95-9bd29ecbc6da)

Double click on KeySignConnector.pkg.

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3WHX7778K2_qKkOd1%2FScreenshot%202020-09-25%20at%2011.06.29.png?alt=media\&token=b4246a86-d086-45d5-b549-c538e3a191b4)

Click Continue.

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3WPb_fe33mdcdyQYa%2FScreenshot%202020-09-25%20at%2011.06.41.png?alt=media\&token=5607984c-843d-4758-8c62-cac9f2723080)

Click Install.

![Using Touch ID](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3WTxA2TmWq1HPw30p%2FScreenshot%202020-09-25%20at%2011.07.17.png?alt=media\&token=51cfe2db-2ba2-4974-877e-ed54ef0d4c66)

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3Wd6xxxinBc15s4uT%2FScreenshot%202020-09-25%20at%2011.07.30.png?alt=media\&token=8bc2362f-2599-464d-b69c-24bc23e53201)

When prompted either use Touch ID to allow the installation or enter your credentials and click Install Software.

![](https://1188515661-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3WnZhvb5a70xdKlZ2%2FScreenshot%202020-09-25%20at%2011.07.55.png?alt=media\&token=d53d8b52-0274-4a75-b3c1-2eb1dcb1aa9d)

Click Close. The Trust1Connector is now installed.

### Removal

To uninstall the Trust1Connector, open a terminal. Open Spotlight (top right icon or cmd + space) and type 'terminal'. Press enter and enter the following command.

```bash
~/Library/Application\ Support/KeySign/KeySignConnector/uninstall.sh
```

If prompted enter your password.

The KeySign Connector is now uninstalled.
