Trust1Sign
Trust1Sign (EN)
Trust1Sign (EN)
  • Quick start guide (free version)
  • User Manual
    • Installation
      • First usage: giving consent, selecting an application folder and registering
      • Enabling SimpleSign API
      • First Usage: Using Smart-ID
      • First usage: Installing the Trust1Connector
    • Location of your application folder
      • Structure of your application folder
      • Changing the location of your application folder
    • Adding documents
    • The inbox: signing documents
      • Viewing a document (inbox tab)
      • Signing a document
      • Using Smart-ID to sign documents
      • Using Truststore to sign documents
      • Signing a document on more than one page
      • Consecutively signing a document within a same organisation
      • Removing a document
    • The Signed tab
      • Viewing a document (signed tab)
    • Validating a document/signature(s)
    • Settings: the 3-bars menu
  • Upgrading and subscribing
  • Troubleshooting
  • Technical Information
    • Architecture Component
    • DB Schema (SQLite)
    • Integration API
    • Integration Example
  • Release Notes
Powered by GitBook
On this page

Troubleshooting

In this section you will find some basic checks that you can to yourself before you contact your service desk and the know issues.

Known Issues

Incompatible readers

  1. Vasco Digipass 870 and 920 in combination with Mac-OS can cause errors while signing

PreviousUpgrading and subscribingNextTechnical Information

Last updated 6 months ago