With the latest systems of Apple they have switched over from Intel to Arm processors. Apple has provided a translation layer between application that are compatible with Intel but not with Arm.
In the Trust1Connector we have 1 component which relies on this translation layer for some functionality.
During installation on these systems it can show as a "successfull installation" but the installation folder is still missing.
in the console logs it will show an error that an installation of Rosetta 2 is necessary.
The solution is to enable rosetta 2 and then re-install the Trust1Connector application.
you can enable Rosetta 2 with the following command (administrative password is required)