Post installation

MacOS

Trust1Connector won't start after reboot or login / Invalid property list

Are the services running?

To quickly check if the services are running you can do this via the terminal application. When this is opened enter the following command

$ launchctl list | grep t1t 

This command should have a similar input like the following;

6077	0	com.t1t.t1c.api
6075	0	com.t1t.t1c.grpc

If the numbers in the above result in the 2nd row are not 0 this indicates an error has occurred. Please contact support with the log files of your installation.

If one of these rows are missing and the installation has been done you can execute the installation process again or run the following support script;

2KB

service.sh

Open

Services support script

To execute the above script execute the following in a terminal

$ cd <location where the script is downloaded>
$ chmod u+x ./service.sh
$ ./service.sh

After this please check if the services are running correctly via the following command

$ launchctl list | grep t1t 

If after this the output does not have a similar output like the following, you need to contact support

6077	0	com.t1t.t1c.api
6075	0	com.t1t.t1c.grpc