Post installation

MacOS

Trust1Connector won't start after reboot or login / Invalid property list

Are the services running?

To quickly check if the services are running you can do this via the terminal application. When this is opened enter the following command

$ launchctl list | grep t1t 

This command should have a similar input like the following;

6077	0	com.t1t.t1c.api

If the numbers in the above result in the 2nd row are not 0 this indicates an error has occurred. Please contact support with the log files of your installation.

If one of these rows are missing and the installation has been done you can execute the installation process again to make sure this file has been copied to the user's system during installation

After this please check if the services are running correctly via the same command

$ launchctl list | grep t1t 

If after this the output does not have a similar output like the following, you need to contact support

6077	0	com.t1t.t1c.api

Restarting the service

To restart the service you can do the following

$ launchctl stop ~/Library/LaunchAgents/com.t1t.t1c.api

Then start;

$ launchctl start ~/Library/LaunchAgents/com.t1t.t1c.api